TERMS OF SERVICE

This software is operated by Merago Software Technologies Pvt Ltd. Throughout the software, the terms “we”, “us” and “our” refer to Merago. Merago offers this software, including all information, tools and services available from this software to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

 

By visiting our software and/ or using our services from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply  to all users of the software.

 

Please read these Terms of Service carefully before accessing or using our software. By accessing or using our software, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the software or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

 

Any new features or services which are added to the current software version shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our software. It is your responsibility to check the software periodically for changes. Your continued use of or access to the software posting of any changes constitutes acceptance of those changes.

 

SECTION 1 - ONLINE TELEHEALTH TERMS


By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this software.

 

You may not use our services for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

 

You must not transmit any worms or viruses or any code of a destructive nature.

 

A breach or violation of any of the Terms will result in an immediate termination of your Services.

 

SECTION 2 - GENERAL CONDITIONS

 

We reserve the right to refuse service to anyone for any reason at any time.

 

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

 

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the software through which the service is provided, without express written permission by us.

 

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
 

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

 

The services on this software is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on this software is at your own risk.

 

We reserve the right to modify the contents of this software at any time, but we have no obligation to update any information on our software. You agree that it is your responsibility to monitor changes to our software.

 

SECTION 4 - MODIFICATIONS TO THE SERVICE AND CHARGES

 

Charges for our services are subject to change without notice.

 

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

 

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

 

SECTION 5 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

 

We reserve the right to refuse/cancel any consultations you requested with us. In the event that we make a change to or cancel the consultations, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the request was made.

 

You agree to provide current, complete and accurate account information for all transactions made at our software. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

 

For more detail, please review our Returns Policy.

 

SECTION 6 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

 

You agree that your comments will not violate any one, you may not use a false e-mail address, pretend to be someone other than yourself. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you.

 

SECTION 7 - PERSONAL INFORMATION

 

Your submission of personal information through the store is governed by our Privacy Policy.

 

SECTION 8 - ERRORS, INACCURACIES AND OMISSIONS

 

Occasionally there may be information on our services or in the Service that contains typographical errors, inaccuracies or omissions that may relate to our healthcare services. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel at any time without prior notice (including after you have submitted your order).

 

SECTION 9 - INDEMNIFICATION

You agree to indemnify, defend and hold harmless Merago Software Technologies Pvt Ltd and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.


SECTION 10- SEVERABILITY


In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

 

SECTION 11 - TERMINATION

 

Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our software.

 

SECTION 12 - ENTIRE AGREEMENT

 

Terms of Service and any policies or operating rules posted by us on software or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

 

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

 

SECTION 13 - GOVERNING LAW

 

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of India and jurisdiction of Karnataka, Bangalore

 

SECTION 14 - CHANGES TO TERMS OF SERVICE

 

You can review the most current version of the Terms of Service at any time at this page.

 

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our software. It is your responsibility to check our software periodically for changes. Your continued use of or access to our software or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.


SECTION 15 - Refund & Cancellation Policy


If a user Cancels an online consultation request before the start of a consultation session, he/she will be eligible for full refund.

In the event that MERAGO will be unable to provide services for online consultation request order then, he/she will be eligible for full refund.

All Refunds shall be instant, credited to MERAGO user’s  Wallet which can be used for online consultations in the future.

If a user wants to transfer the amount from MERAGO user’s  Wallet to his/her bank account, the amount will be credited to the bank account after a deduction of 3% as bank transaction charges.

 

SECTION 16 - CONTACT INFORMATION

 

Questions about the Terms of Service should be sent to us at http://www.merago.com